FAQS
Information about Returns can be found here
Information about Shipping & Delivery can be found here
FAQS
DO YOU TAKE CUSTOM ORDERS?
We don't currently take individual custom orders. We do however have some products which you can personalise. If you are looking for a bulk custom order see our WHOLESALE page for details.
ARE YOU LOOKING FOR MORE STOCKISTS?
Yes we'd love to hear from you if you have a shop/gallery/tearoom which Sovende Bjorn products would fit into. Please see our become a stockist page for more info.
WOULD YOU LIKE TO COLLABORATE WITH MY BLOG?
Please get in touch with as much information as possible about your blog and the type of post you'd like us to be involved with. We keep a mailing list of blogger contacts so it may be that we can add you to that for future opportunities.
DO YOU HAVE A NEWSLETTER I CAN SUBSCRIBE TO?
We have a newsletter and a blog where you can keep up to date with all the latest news and information. We normally let you know about new products, other great businesses and lots more.
CAN YOU TELL ME WHERE YOU BUY YOUR MATERIALS?
No, sorry. We aren't going to share our business secrets and supplier information as it's taken us years of trial and error to find what works for us.
WHICH PAYMENT METHODS DO YOU TAKE?
We accept Visa, MasterCard, American Express, Discover, and PayPal. You don’t have to have an account to purchase anything from the shop, you can check out as a guest user.
CAN YOU DONATE A RAFFLE PRIZE FOR OUR CHARITY EVENT?
Unfortunately we can't donate to all of the charities that contact us as we get too many requests to fulfil so we have decided just to support charities that we have a personal connection with.
I'M PLACING AN ORDER AS A GIFT, CAN YOU SEND IT DIRECTLY TO THE RECIPIENT?
We are happy to add a gift note from you and can provide gift wrapping, please use the contact us page for more details.
CONTACT DETAILS:
Info@sovendebjorn.com
15 Lilac Crescent, Burnopfield, NE16 6QF